Contingency Management Plan:
1. Purpose
This Contingency Management Plan outlines the measures adopted by the Entertainment Society of Goa (ESG) to ensure business continuity and minimize disruption to website services in the event of unforeseen incidents.
2. Scope
This plan covers scenarios including, but not limited to:
- Server or hosting failures
- Cyberattacks or security breaches
- Natural disasters or infrastructure disruptions
- Accidental data loss or corruption
3. Backup Procedures
Regular backups of website data, including content, database, and configuration files, are maintained to enable prompt recovery in case of data loss.
4. Incident Response
In the event of a service disruption or security incident:
- The IT team is notified immediately
- The issue is assessed to determine cause and impact
- Appropriate corrective measures are taken to restore normal operations at the earliest
5. Recovery Time Objective
ESG aims to restore website services within a reasonable timeframe following any disruption, prioritizing critical citizen-facing services.
6. Communication
In the event of extended downtime, efforts will be made to inform users through alternate communication channels (such as social media) where feasible.
7. Responsibility
The Website Information Manager (WIM), in coordination with the IT team and hosting service provider, is responsible for implementing this Contingency Management Plan.
